After engaging in contractual arbitration, the parties filed competing petitions in superior court to vacate and confirm the arbitrator's award. The superior court corrected the arbitrator's award and confirmed the award as corrected. Both parties appealed from the judgment confirming the corrected award.
The primary issue on appeal is whether the superior court erred in correcting the award by striking the compelled retraction of defendant's defamatory statements (the retraction order). The superior court concluded that by compelling defendant to retract his defamatory statements in violation of the free speech provision of the First Amendment of the United States Constitution, the arbitrator had exceeded his powers.
In the main appeal, defendant agrees that the arbitrator exceeded his powers, but argues that the superior court should have vacated the entire award. In the cross-appeal, plaintiffs disagree that the arbitrator exceeded his powers and argues that the superior court should have confirmed the entire award.
We conclude that although the arbitrator was empowered to compel a limited retraction of the defamatory statements, he exceeded his powers by inserting certain language, including an apology, in the letter of retraction. We
Defendant Michael D. Schneickert hired plaintiff Kelly Sutherlin McLeod Architecture, Inc. (KSMA), to renovate and restore Schneickert's historic residence in Pasadena. The parties entered into an architectural services contract (the contract), which contained an arbitration clause. The arbitration clause stated in relevant part that, "[a]ny claim, dispute or other matter in question arising out of or related to this Agreement shall be subject to arbitration," that the arbitrator's award "shall be final, and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof," and that the arbitration would be conducted "in accordance with the Construction Industry Arbitration Rules of the American Arbitration Association."
After a dispute arose under the contract, the parties filed related superior court actions. KSMA filed a complaint against Schneickert, who was not served, for breach of contract, specific performance, quantum meruit, account stated, foreclosure of mechanic's lien, defamation, and declaratory relief. Schneickert filed a complaint against KSMA's principal, Kelly Sutherlin McLeod, for professional negligence, conversion, fraud, and violation of the unfair competition law.
KSMA submitted its claims against Schneickert to contractual arbitration and obtained a stay of its complaint. In light of his pending arbitration with KSMA, Schneickert agreed to submit his complaint to the same arbitration. Pursuant to the parties' stipulation, the superior court stayed both actions while the parties voluntarily pursued contractual arbitration of their respective claims.
As previously mentioned, the main issue on appeal is whether the arbitrator exceeded his powers by requiring a published retraction of Schneickert's defamatory statements (the retraction order). Our discussion is focused with this issue in mind.
During arbitration, KSMA presented evidence that Schneickert made false and defamatory statements to persons in the historic restoration community regarding KSMA's performance of the contract. Consistent with the prayer in
In the March 6, 2009 interim award, the arbitrator found Schneickert's comments to be defamatory and granted KSMA's request for a retraction of the defamatory remarks. The arbitrator stated that Schneickert's "comments were unprivileged, defamatory and clearly beyond `rhetorical hyperbole.' Claimant is entitled to such sum as both per se and punitive damages and a retraction as shall be determined by the Arbitrator after a further telephonic hearing . . . ."
After the interim award was issued, the parties filed postarbitration briefs on the proposed retraction order. Although Schneickert's postarbitration brief is not contained in our record, we infer from KSMA's postarbitration brief that Schneickert's brief contained an objection based on a claim that the arbitrator lacked authority to compel a retraction of the defamatory statements. In response to that objection, KSMA cited Advanced Micro Devices, Inc. v. Intel Corp. (1994) 9 Cal.4th 362, 389 [36 Cal.Rptr.2d 581, 885 P.2d 994] (Advanced Micro Devices) and the American Arbitration Association's Construction Industry Arbitration Rules and Mediation Procedures (AAA Rules). KSMA argued that arbitrators are empowered to grant equitable relief, including mandatory injunctions, and that "[a]rbitrators have even
After considering the parties' postarbitration briefs on the proposed retraction order, the arbitrator issued a March 30, 2009 supplemental interim award in which he cited Advanced Micro Devices and rule R-44 of the AAA Rules in support of his authority to select "such remedies as are consistent with the evidence presented which are just and equitable." The arbitrator stated that a compelled retraction was an appropriate equitable remedy because the defamatory statements were causing continuing harm to KSMA's reputation that was difficult to measure.
In the July 27, 2009 final award, the arbitrator awarded KSMA monetary damages ($100,000 as damages per se and $250,000 as punitive damages)
"After a full hearing, an Arbitrator has determined that various statements I made, both orally and in writing, concerning Kelly Sutherlin McLeod Architecture, Inc. and Kelly Sutherlin McLeod personally, (collectively, `KSMA') relating to KSMA's services for my home at 1330 Hillcrest Avenue were false and defamatory.
"These false statements are specifically my remarks that KSMA: (1) stole from me; (2) is a `crook'; (3) is a `criminal'; (4) is a `thief'; (5) misappropriated lighting designs from my home; (6) committed fraud; (7) was responsible for an illegal bulldozing/demolition of my guest house; and (8) was responsible for my home restoration project being `red-tagged' by the City of Pasadena.
"I hereby retract these statements and apologize for any misconceptions such statements may have caused as well as any damage such statements may have done to KSMA's reputation.
The parties filed competing petitions in superior court to vacate and confirm the final award. The superior court concluded that the arbitrator had exceeded his powers by requiring a retraction of the defamatory remarks in violation of the free speech provision of the First Amendment. The superior court stated in relevant part that "the First Amendment protects against compelled speech. Although some federal courts have permitted compelled
After correcting the award by vacating the retraction order, the superior court entered a judgment confirming the award as corrected. (Code Civ. Proc., § 1286.6, subd. (b) [superior court may correct and confirm the award as corrected if the arbitrator exceeded his or her powers and the award may be corrected without affecting the merits of the decision].)
Schneickert argues that the superior court should have vacated the entire award because (1) the retraction order violates public policy—the free speech provisions of the state and federal Constitutions—and the award cannot be corrected without affecting the merits of the arbitrator's decision (§ 1286.2, subd. (a)(4) [superior court shall vacate the award if the arbitrator exceeded his or her powers and the award cannot be corrected without affecting the merits of the decision]) and (2) he was substantially prejudiced by the arbitrator's denial of his motion to compel production of evidence of economic loss resulting from the defamatory statements (§ 1286.2, subd. (a)(5) [superior court shall vacate the award if the rights of the party were substantially prejudiced by the arbitrator's refusal to hear evidence material to the controversy]).
KSMA argues that the superior court should have confirmed the entire award because (1) false and defamatory statements are not protected speech and, therefore, their compelled retraction does not violate an explicit, well-defined, and dominant public policy and (2) there are no valid grounds for vacating the retraction order.
Before oral argument, we issued a letter requesting that the parties address whether any part of the letter of retraction included in the arbitrator's award is valid. We have considered the parties' responses in the discussion below.
In Moncharsh v. Heily & Blase (1992) 3 Cal.4th 1, 25 [10 Cal.Rptr.2d 183, 832 P.2d 899] (Moncharsh), the California Supreme Court "rejected a line of earlier cases that had held or suggested that notwithstanding these statutory criteria for vacating an arbitration award, an award may also be vacated when an error of law appears on the face of the arbitrator's decision and causes substantial injustice. (Moncharsh, supra, 3 Cal.4th at p. 13.) Instead, after an extensive review of the historical development of arbitration and judicial review of arbitration awards, the court made clear `"that in the absence of some limiting clause in the arbitration agreement, the merits of the award, either on questions of fact or of law, may not be reviewed except as provided in the statute."' (Id. at p. 25.) [Fn. omitted.]" (Pearson Dental Supplies, Inc. v. Superior Court (2010) 48 Cal.4th 665, 676 [108 Cal.Rptr.3d 171, 229 P.3d 83] (Pearson).)
"In determining whether an arbitrator exceeded his powers, we review the trial court's decision de novo, but we must give substantial deference to the arbitrator's own assessment of his contractual authority. ([Advanced Micro Devices], supra, 9 Cal.4th at p. 376, fn. 9 . . . .)" (Jordan v. Department of Motor Vehicles (2002) 100 Cal.App.4th 431, 443-444 [123 Cal.Rptr.2d 122] (Jordan).)
In this case, the parties agreed to apply the AAA Rules. Under AAA rule R-45(a), the arbitrator may "grant any remedy or relief that the arbitrator deems just and equitable and within the scope of the agreement of the parties, including, but not limited to, equitable relief and specific performance of a contract." This rule, when read in conjunction with KSMA's submission of a request for a published retraction of defamatory statements, compels the conclusion that the arbitrator was empowered to grant any remedy or relief that is just and equitable and within the scope of the contract, including a published retraction of defamatory statements.
"The choice of remedy, then, may at times call on any decisionmaker's flexibility, creativity and sense of fairness. In private arbitrations, the parties have bargained for the relatively free exercise of those faculties. Arbitrators, unless specifically restricted by the agreement to following legal rules, `"may base their decision upon broad principles of justice and equity . . . ." [Citations.] As early as 1852, this court recognized that, "The arbitrators are not bound to award on principles of dry law, but may decide on principles of equity and good conscience, and make their award ex aequo et bono [according to what is just and good]." [Citation.]' (Moncharsh, supra, 3 Cal.4th at pp. 10-11.) [Fn. omitted.] Were courts to reevaluate independently the merits of a particular remedy, the parties' contractual expectation of a decision according to the arbitrators' best judgment would be defeated." (Advanced Micro Devices, supra, 9 Cal.4th at pp. 374-375.)
In this case, the superior court found that the arbitrator had exceeded his powers by issuing an award that violates public policy, namely, the free speech provision of the First Amendment.
Although we conclude there is nothing inherently improper with the concept of requiring Schneickert to inform particular individuals that his prior statements were found to be false, we must address the language contained in the final paragraph of the letter of retraction: "I hereby retract these statements and apologize for any misconceptions such statements may have caused as well as any damage such statements may have done to KSMA's reputation."
Schneickert contends that being forced to apologize is both "humiliating" and "degrading." Although KSMA asserts that the arbitrator was empowered to require an apology, it argues that, at a minimum, the award should be confirmed without the apology. We find the arbitrator exceeded his authority by inserting the last paragraph of the letter of retraction, as it goes beyond simple communication of facts and improperly compels the expression of opinion.
KSMA sought relief from Schneickert's dissemination of false and defamatory statements to certain parties. The primary purpose of the action was to correct the record. Thus, the exact needs of this case are to make clear that Schneickert's claims were deemed by a fact finder to be defamatory and to communicate that finding. The arbitrator was therefore authorized to craft an order "couched in the narrowest terms" to accomplish that objective. (Carroll v. Princess Anne, supra, 393 U.S. at p. 183.) An order requiring Schneickert to advise those to whom he communicated the statements at issue that they were found by an arbitrator to be defamatory is narrowly tailored to redress the violation. (See Peregrine Myanmar Ltd. v. Segal, supra, 89 F.3d at p. 52 [order requiring defendant to inform all appropriate parties that she had no direct ownership interest or authority in corporate entities after communicating that she had was appropriate because there was a "close linkage between the retraction remedy and the specific legal violations at issue here"].) Such an ordered communication is a narrow factual correction that remedies the harm and does not require Schneickert to offer an opinion about the outcome.
We cannot say the same with respect to the first line of the second paragraph and the final paragraph of the letter of retraction. The first line in the second paragraph begins with: "These false statements are specifically my remarks that KSMA. . . ." The word "false" may suggest that Schneickert agrees with the arbitrator's finding that Schneickert's statements are false. Out of an abundance of caution, we will amend the first line of the second paragraph to read: "These statements are . . . ."
"An arbitrator exceeds his or her powers if the arbitration award violates a statutory right or otherwise violates a well-defined public policy." (Department of Personnel Administration v. California Correctional Peace Officers Assn. (2007) 152 Cal.App.4th 1193, 1195 [62 Cal.Rptr.3d 110].) By inserting language in the letter of retraction that impermissibly infringes on Schneickert's constitutional right of free speech, the arbitrator exceeded his authority. As a result, we will delete the word "false" from the second paragraph and strike the final paragraph of the letter of retraction.
Next, Schneickert relies on Jordan, supra, 100 Cal.App.4th 431, to argue that the retraction order violates public policy. We are not persuaded.
To place Jordan's public policy exception in its proper context, we will briefly discuss its procedural history. In an earlier decision, the superior court invalidated a motor vehicle smog impact fee and awarded the plaintiffs $18 million in attorney fees. The State of California appealed the fee award, but dismissed the appeal after agreeing to submit the fee issue to binding arbitration. The arbitration panel increased the fee award to $88 million. The arbitration panel calculated the increased fee award as a percentage of the smog impact fee refund account that the Legislature had created in response to the earlier decision. The parties filed competing petitions to vacate and confirm the arbitration panel's $88 million fee award. The superior court vacated the award on the ground that "it was an error of law to find a common fund in this case," given that "the refund account was the result of lobbying, not lawyering. . . . The decision to award attorney fees for the legislative remedy was in excess of the arbitration panel's jurisdiction." (Jordan, supra, 100 Cal.App.4th at p. 442.) The appellate court affirmed, stating: "Where the state's maximum exposure is established by a judgment, a payment of more than that maximum in settlement of the dispute, without independent consideration, is a gift of public funds. In fact, since there is no
Jordan is clearly distinguishable from this case. Unlike Jordan, in which the arbitration panel had no legal basis to increase the fee award, the arbitrator in this case was authorized by the parties' submission of issues to grant the requested relief, including a published letter correcting the defamatory statements. The public policy violation that existed in Jordan is not present in this case.
Section 1286.6 allows the superior court to correct an award if the "arbitrators exceeded their powers but the award may be corrected without affecting the merits of the decision upon the controversy submitted." (§ 1286.6, subd. (b).) Schneickert asserts that altering the letter of retraction in any manner affects the merits of the arbitrator's decision. He fails to explain how it does so.
The cases cited by Schneickert in support of his position that the entire award must be vacated are distinguishable. For example, in Law Offices of David S. Karton v. Segreto (2009) 176 Cal.App.4th 1 [97 Cal.Rptr.3d 329], a party asked the trial court to correct the arbitration award by adding prejudgment interest and additional fees and costs. However, neither had been included in the award. The appellate court noted that "[t]he only possible statutory basis for correcting the award was `an evident miscalculation of figures.' (Code Civ. Proc., § 1286.6, subd. (a).) [The party] did not seek correction of a mathematical error. . . ." (Id. at p. 10.) For that reason, the panel found that the trial court correctly declined to correct the award. In this case, the letter of retraction was included in the award and is subject to correction as long as doing so does not affect the merits of the decision. In Jordan, supra, 100 Cal.App.4th at page 454, the proposed correction would
We conclude that amending the letter of retraction by deleting the last paragraph will not affect the merits of the arbitrator's decision.
Schneickert contends that the entire award must be vacated because his rights were substantially prejudiced by the denial of his motion to compel production of evidence. The contention lacks merit.
Initially, we note that Schneickert had no right to discovery. As previously discussed, the parties agreed to be bound by the AAA Rules. Those rules provide that information is to be exchanged "[a]t the request of any party or at the discretion of the arbitrator" as "the arbitrator may direct." (AAA Rule R-24(a).)
Nevertheless, Schneickert argues that because the arbitrator denied his motion to compel production of evidence of monetary losses stemming from the defamatory statements, the arbitrator's award of damages on the defamation claim was based on nothing "more than a stab in the dark." He argues that KSMA failed to prove its defamation claim because it did not "introduce
The judgment is reversed with directions to delete the word "false" from the first line of the second paragraph and to strike the last paragraph from the letter of retraction and to confirm the award as corrected. KSMA is awarded its costs.
Epstein, P. J., and Manella, J., concurred.